Round Rock Auto Repair

Give us a Call: (512) 835-1579
5

"Eurovan Transmission " Pepe and crew did a great job fixing my VW Eurovan. Not many people in Austin have the experience working on these transmission but he was confident and experienced. His shop communicated with me during the repair process. Pepe also called me over the course of the repair process to give me updates.

5

Best place we've ever dealt with. Two thumbs up! Honest shop, trustworthy, professional and friendly service. We have a vehicle that is 17 years old and it felt and ran like new after they worked on it. Would definitely be repeat customers and recommend their service.

5

"Service Serviceand great service" Thank you for all your help.And never used the word No

5

"Pepe runs a great auto shop" Aus-Tex has moved from their tiny garage site in Austin to a harder-to-find but huge building at 16804 Calply Dr, Round Rock. They are worth seeking out. Pepe is an honest mechanic who will tell you what needs fixed, and at the lowest price possible. He stands by his work and is very good at explaining automotive repair details. He has kept my 2002 Chevy Silverado on the road since I first was referred to his place for warrantied repair work, and I now have 360,000 miles on the odometer. I expect no problem getting to 400k with his shop replacing parts as they wear out. Thanks, Aus-Tex!

5

I always take all my cars to AUS-TEX TRANSMISSION. They have a great service at fair prices. I have being working with them for more than six years without any problems. One time a part they installed failed PEPE TOOK CARE OF IT WITHOUT CHARGE. Thank You All AUS-TEX STAFF for all your hard work. LR.

5

"Service, honest, warranty" Highly recommend Aus-Tex

5

My 2003 Tahoe was on its last legs and finally the transmission went completely out I took it to Pepe and his team and they made it better then it was when it came from the factory brand new it was amazing. They had some updates to the computer as well as they added some additional durability that Factory transmissions don't have they jept me updated every step of the way by a text and I had them do some other work that I needed as well they got it done in a timely fashion and very professional and a fair price I really cannot ask for more in a repair shop I thought my Tahoe was dead now I plan to keep it for another 10 years or more thanks to the Aus-Tex team

5

excellent service and communication about each step of the repair work...knowledgeable and timely in finishing the work....happy to recommend to others Aus-Tex Transmission!

5

These folks were good to me, and I was sort of a "problem customer": I had a TON of questions, was super stressed, and called back and forth multiple times, and then had a holdup with my insurance company that delayed repair and decision-making. I know they have limited space and had to hold my vehicle there for a week before they could move forward with repairs, which I felt bad about and seemed to cause them some trouble. But they took care of it/me and everything went very smoothly after I finally got my insurance adjuster over there to meet with them and cut them a check. I had to get the transmission rebuilt on my VW Rabbit (golf). First of all, some other shops in town won't do VWs, or are more expensive. Thankfully (!!!!) my insurance covered this repair, but I had called around to several other places and Aus-Tex gave the most reasonable estimate AND the best warranty on the work I could find. That's why I picked them.I waited a couple of months to write this review so I could drive my car in all conditions/speeds and see how things went. Happy to say that it has been great. Smooth all around. You would never know it had been rebuilt. Maybe even better than it was before. They also don't advertise this anywhere on the site but I swear they did some kind of mini-detail on my car. It was returned to me cleaner than it started out, at least, inside and out, including wheels. It was super filthy when I took it in.The only issue I can think of is that right on their homepage one of the rotating images advertising free towing with transmission repair; but they didn't seem to know what I was talking about when I asked. They probably just need to update the website or maybe I'm missing something. In any case they DID come and tow my car to the shop right on schedule, no problems, and again, insurance took care of it all, so who cares, I have no complaints.Another thing that definitely sets this shop apart is that they send frequent photo updates to show how the work is progressing on your vehicle. You always know exactly what is happening and when. Who does that?!? Pretty cool. I also appreciated getting the estimates and billing in writing, and especially the warranty in writing (w/o having to ask). Pepe came and said hi as I was leaving and told me about following up with care/maintenance in the next few years.

5

Pepe rebuilt my 2005 Passat TDI transmission almost three years ago.I recently brought that same vehicle to them for what I thought was a transmission vibration.Turned out to be a front CV axle.Repaired at a reasonable cost.But that's not the reason for this review...My vehicle had also developed a vibration while in gear but not moving, like when stopped at a red light.Two other local shops were unable to fix it, even after replacing engine mounts (which needed to be replaced, but didn't help this issue).Valentin at Aus-Tex went above and beyond the call of duty - he continued to trouble-shoot, and even researched on the internet to find a possible solution.Long story short - he fixed it.(You can ask him the details if you need to know.)The vibration at idle is gone, and my Passat is like new again.I've gone from hating to drive my vehicle back to loving it!We live about an hour's drive from Aus-Tex, but I will gladly make the drive again to have my vehicles repaired by trustworthy, reasonably priced, and (most importantly) COMPETENT mechanics.I would highly recommend Aus-Tex to anyone needing a skilled mechanic team they can trust.Thanks Valentin and Pepe!Dennis Caldwell

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